Refund policy

INTUITION SKATE SHOP SANTA MONICA LOCATION

3303 PICO BLVD SUITE B SANTA MONICA, CA 90405 

310-334-9987

All sales final. No refunds on items purchased via walk in / in store. Exchange or transfer to gift card only.

No refunds on clearance items. Exchange or transfer to gift card only. All sales final. 

Intuition has a simple ‘All Sales Final’ / no refund policy. Please try on skates / gear at the shop first! Intuition wants all clients to be comfortable in their skates, apparel, and gear!

*For in person / in store exchanges or transfer to gift card, please call 310-334-9987 or email intuitionsantamonica@gmail.com and include Exchange/Return in the subject.

*For mailing exchanges / transfer to gift card requests:

Step 1 - Pack up and ship back the skates/products via UPS Store or FedEx/Kinko's to the Intuition address above. Ground shipping is more than fine, and there is no rush. Please include the original skates box, skate tools, and owner's manual. You keep any extras, like posters, stickers, etc! (FedEx/ UPS tend to have lower shipping rates than the Post Office for skates.)

Step 2 - Simply put a note in the box with your order number, and include what alternate pair of skates / products and what size you prefer instead.

Step 3 - We'll ship your exchange skates / items as soon as we receive your returned skates/ items. (If you haven't already ordered alternate skates, so you don't miss out!)

Step 4 -You'll receive new tracking via email once the alternate skates / gear are shipped your way. Or, we can also apply the value of your returned items to a gift card that you can use at a later date. You will receive that gift card code via email, redeemable online or in store!

Many thanks for your understanding and patience, and enjoy more skating!

‘Do what you love, and do it now’ @keatonnewsom

INTUITION SKATE SHOP BAKERSFIELD LOCATION 

1020 19th street Bakersfield, CA 93301 / 661-323-6293 

No refunds on clearance items. Exchange or transfer to gift card only. All sales final.

No refunds on items tried on & purchased via walk in / in store. Exchange or transfer to gift card only. All sales final. 

Intuition has a simple 'No Hassle' exchange I refund policy. Please try on skates / gear indoors first! We are happy to exchange any skates / products you bring / send back, so long as they are in new, un-skated, re-sellable condition - and in original packaging. Intuition wants all clients to be comfortable in their skates!

*For in person & in store exchanges, please call 661-323-6293 or email intuitionskateshop@hotmail.com and include Exchange/Return in the subject.

Step 1 - Pack up and ship back the skates/products via UPS Store or FedEx/Kinko's to the Intuition address below. Ground shipping is more than fine, and there is no rush. Please include the original skates box, skate tools, and owner's manual. You keep any extras, like posters, stickers, etc! (FedEx/ UPS tend to have lower shipping rates than the Post Office for skates.)

Step 2 - Simply put a note in the box with your order number, and include what alternate pair of skates/products and what size you prefer instead. (Supplies are very limited, due to high demand!) *It may be in your best interest to order the other skates I items now, and we'll refund these skates I items once they arrive back at Intuition. That way you don't miss out!

Step 3 - We'll ship your exchange skates / items as soon as we receive your returned skates/ items. (If you haven't already ordered alternate skates, so you don't miss out!)

Step 4 -You'll receive new tracking via email once the alternate skates are shipped your way. We can also send you a gift card code for a future purchase.

Many thanks for your understanding and patience, and be well!